Joomla! extensions from RSJoomla! - Blog

26 May 2010
0

The new RSTickets!Pro gives a new meaning to the help desk extensions for Joomla!
Most of the features requested on RSJoomla!'s feedback were included in the new release: backend ticket management, reporting tool to measure the support efficiency, FAQ system.

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Backend management

1. Manage tickets:

If you spend most of the time logged in the Joomla! backend panel, then the RSTickets!Pro is for you (the ticket management can also been done in the frontend).

The staff members can now manage tickets from the backend. They can reply to tickets, close or reopen, edit or delete tickets, add internal notes or view the existing ones.

They also can modify the ticket information: edit the subject, the status, the priority, the staff member or assign the ticket to a different customer.


Backend ticket management in RSTickets!Pro:
Backend ticket management in RSTickets!Pro

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Tagged with help desk, cron

17 May 2010
42

In the last part of this article we'll show you how to custRSForm!Pro PayPal plugin

omize, using an example, the Joomla! forms created with RSForm!Pro,so you can build a small shopping cart.

To install the example, in the backend panel, head to Components -> RSForm!Pro ->Backup/Restore. After the form restore, you will find the Custom PayPal example in the Manage Forms tab. Note that you will need at least RSForm!Pro revision 28.

Download RSForm!Pro custom PayPal example

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11 May 2010
1

Joomla! comment systemWe have been quite busy these days, while working on a new RSTickets! release ( with the top requested feature - the reporting tool ) and launching our new comment extension - RSComments!

As the name suggests, RSComments! is a commenting system for Joomla!, in the RSJoomla style, designed to work on any article, blog or other extensions.


Visitors

  • can submit comments with or without registration (depending on user restrictions)
  • can have an avatar displayed in comments from Gravatar, CB, JomSocial, Kunena and FireBoard
  • can vote for comments that like or dislike (similar to stumbleupon.com)
  • RSS feed for comments
  • quote for comments
  • see and send emails to other users that have been contributed at discussions (also based on their permissions)
  • use smiles & BBcode
  • access "who is" information about a specific author by querying the RIPE Database, a public database containing registration details of the IP addresses and AS numbers.
  • insert images, code, links, YouTube and Google videos

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05 May 2010
7

If in the first part of the article we were explaining when to use the Paypal plugin, the custom script available in the forum and the differences between the Single Product and the Multiple Product fields , the second part of this series explains the use of the RSForm!Pro PayPal Plugin with the Multiple Products field.

The RSForm!Pro PayPal Plugin

RSForm!Pro - Joomla! form manager

If you want to find out more about the use of the Single Product field with the Paypal plugin, please refer to the first part of the article.

1.2 The RSForm!Pro PayPal Plugin with Multiple Products fields

The Multiple Products field gives you more flexibility than the Single Product field. When you use this field multiple times, you can turn your form into a small shopping cart.

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30 Apr 2010
24

First of all, I will share with you a gorgeous recipe, one that you can apply for a variety of Joomla! sites.

Let's see the ingredients: RSForm!Pro integration with PayPal

  • we take 1 Joomla! form created with RSForm!Pro
  • the RSForm!Pro PayPal Plugin
  • like other successfully recipes, one secret ingredient that will add that all important touch to the final result, custom script example that enhances the flexibility and allows you to use quantity, products and donations.

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Result = the perfect symbiosis between the most popular Joomla! form and the most popular payment processor.

What we want to explain

Enough talking...briefly, this article will explain how can you turn your Joomla! site into a small shopping cart, when to use the RSForm!Pro PayPal Plugin and when to use the custom script so you can decide yourself which one suites best for your project.

This article is part 1 of a 3 part series:

  • in the first part, we will talk about the RSForm!Pro PayPal Plugin with the Single Products field
  • the second article will have information and screenshots about the RSForm!Pro PayPal Plugin with the Multiple Products field and the video tutorial How to add PayPal functionality to your Joomla! forms using the RSForm!Pro PayPal Plugin
  • the last article will explain the custom script available on the forum with some examples.


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