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Frequently asked questions
Frequently asked questions
Get answers to the most common questions such as how to create pre-defined searches, how to create template overwrites and so on.
Extract some database values inside a custom field
Knowledgebase template overwrite
How do I set up a Cron task?
JUser::_load: Unable to load user with id
How can I configure the Email Cron Plugin to work with gmail ?
Create predefined searches
Transforming a conversation into a knowledgebase article
How to change the number of digits in the ticket code?
The Cron creates ongoing tickets
How to hide the xtd buttons from the ticket message area?
Hiding the Priority field in the ticket submission form
Pass ticket submission form information through URL parameters
How can i filter out unassigned tickets ?
RSTickets! Pro menu items disappear
Linking to a default department in the ticket submission layout
Migrate RSTickets!Pro from Joomla! 2.5 to 3.x
Why do I have a Select user option when submitting a new ticket
Why Ticket Messages Might Lose Formatting in RSTickets!Pro
The message field is not active
Frequently asked questions
Frequently asked questions