Please take a look at this article.

Hi. I followed your instructions. I am now getting this message when I submit the form on the frontend: Warning Could not instantiate mail function. And I also et a Mail Failure email.

Hello,

This points to the fact that you have an empty body on your message. While editing the form > Properties > User/Admin Emails > edit the email body and add some contents. Simply configure your form's emails normally using your form's placeholders, you can view your form's specific placeholders by clicking the Toggle Quick Add button (located in the upper-right corner while editing your form's emails).

However note that within a multi-language website, notice while editing a form in the...

Hi. I keep getting this error when I submit my form:
Warning Message body empty. However, the form get stored under Submissions in the backend, but it doesn't send the email to the user or the admin.

To make it more easy for you, here is my latest updates on the codes with the RSform Layout Bootstrap 5.1.3 version

Create this subscribe.php file and add it to your template folder inside html>com_rseventspro>rseventspro directories
Create this custom.css file and...

Hello Alexander,

I will send you the file what are given by RSJoomla.

Personally i working (when i have time) on the layout and all other stuff of joomla.

I use override, so make first a backup of the following file:

/your site/templates/name of template/html/com_rsfiles/rsfiles/default.php

Then open the "default.php" file and copy all below inside the file and see whats happend.

Basic instructions are here: www.rsjoomla.com/support/documentation/r...on-confirmation.html

In order to achieve what I need, the following modifications have to be made:

1) Create custom link and add to admin e-mail
Enable the "Enable Confirmation By Email" option in form properties.
Add a registration code element (or support ticket placeholder, the name seems to have changed).
Add the custom link to the admin e-mail body, replace...

Hello,

Please navigate to backend > Components > RSTickets!Pro > Email Messages > edit your emails by turn (at least the ones that are published/enabled) > check the "Email message" section (this would be the body of your email which shouldn't be empty; you'll need to fill it out or have it disabled/unpublished if you're not using it). More details can be found here.

If you're using multiple languages in your installation, ensure that you're editing the email contents for the same language...

Hallo,
da die Übersetzung in deutsch nicht vollständig ist habe ich "de-DE.com_rseventspro.ini" vom Frontend erweitert.
Es ist warscheinlich nicht alles richtig , aber vielleicht ist hat jemand Lust dieses zu korrigieren wenn er was findet .
Bei den Zeilen mit "RSVP" glaube ich ist das nicht ganz korrekt wegen dem "going".

Grüße Norbert

Don't see anything new coming from RSjoomla to address this. So I decided to share my code. I've been perfecting it the last 10 months for my needs. It looks simple but I have put quite some work in it. Follow the three steps below.

1. Create a new .php file inside your template html (template override) called subscribe.php
path: templates/YourTemplate/html/com_rseventspro/rseventspro/subscribe.php
...

one more hint to find the issue with Message body empty
look at admin backend>components>RS Tickets! Pro>Email Messages ( not Configuration)
open up > 'Sent to the customer when he submits a new ticket' (click on No Title)
toggle to code then add this code if it is not there

<p>Hello {customer_name},</p>
<p>Thank you for contacting us. I will get an email alerting of the ticket and soon attend to your request.&nbsp; For immediate assistance call or text Me 555-555-1212. <br />You can view...

ttnae wrote: Adding the email text works also for me

I'm having the same problem. The Select > drag > drop doesn't work.

Then when I do copy the placeholders over I'm unable to Save or Save and Close. When I click on either of the buttons nothing happens.

Then when I try to test the form I get:

Notice
Message body empty

Message body empty

Thanks for any suggestions.

Hello I have the same problem

When a member staff send an answer I can see Message body empty in backend and the client recive a blank email.

Any idea !

Regards
Rafael

Hello everyone,
I installed and configured rsticket but finding some problems:
sending the ticket does not arrive any notification to the staff, comes only notification to the customer who wrote the ticket, but this notification arrives empty, it is only shown this:

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Please reply above this line-

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Also just sent the ticket, on the site, I get the following message
Notice

Message body empty

Message body empty

In the backend you see everything perfectly.
Someone would know help me?
Thank you in advance