I've changed the text of the user email, but the old text is used in the e-mails itself. The strange thing is I can see the new text in the settings of the form, also the example looks ok. Cache is disabled. What could be the reason of this problem?
It does not work. Maybe I do something wrong.
This is what I did:
- open my RSform module.
- click on Edit Form.
- click on Form Properties.
- click on CSS and Javascript.
- Save.
- clear Joomla cache.
- clear my browser cache.
Is it ok for you.
I can give you access to the backend if you give a private email.
Looks like the rule in the responsive CSS has a setting of 100%!important which overrules everything and has that toooverule an earlier rule with 10%imprtant.
Try putting this in your RSform custom CSS. Don't forget to clear the Joomla cache and also browser cache
But a better solution: for excluding modules you don't need JotCache as it's one of the great features in Joomla. Open a module, go to the tab Advanced and change te option Caching to No Caching.
If you use the Joomla plugin Page Cache you can exclude the menu item where the form is active. An external cache extension like JotCache gives you more options to control. And also has an option to exclude components, so you can use forms everywhere.
If by any chance you are using a compression tool, please have this disabled, clear your Joomla! cache and test this functionality once more. If you're still having troubles afterwards, please submit a support ticket so we can take a closer look at what might cause this.
I tried it with loadmodule, but that doesn´t work either.
I found a way with the JOTcache plugin:
I installed the JOTcache plugin
disabled the joomla cache
set JOTcache to integrate JCH optimize *just needed if you use JCH optimize
Finally it works great for me and I rechecked my website-performance without any loss!
Hello Manuel,
can I ask you if you use some special settings for JotCahce or JCH Optimize in connection with RS FORM? I am afraid of caching filled sent form - the url...
Hello.
It looks like a lot of RSForm users had already this problem, but I checked everything without any result. The emails generated by RSForm are sent to the user, not to the admin.
Last version of RSForm, PHP 7.2.26, all caches disabled, test mail with PhpMail in configuration OK, tested also with Sendmail, hoster contacted : no problem on the server, tested with admin email based on the domain of the site and another one.
The plugin CacheControl works for me with the standard setting option=com_content - but I assume that will disable caching on almost all pages. In the comments (reviews) of the plugin I found this comment:
"... enable it and add: event=submit and it fixes a long-term Chronoforms problem I was...