Any updates or workaround for this issue. I actually turned on cache for all my client sites last week and just found out this week through one of my clients that all forms are broken from the cache issue. I am going to turn off cache but really would prefer to have it enabled somehow. Thanks so much

Did you get this issue corrected? We worked around it by several ways. We swapped out the built in Joomla cache system and replaced it with Jotcache. In Jotcache we configured the exclusion for com_rsform in the "Exclude URL" section of the Jotcache component. Under the "Exclude Location" section we excluded any module position in which we used an Rsform. Finally, since we use Sucuri we configured a "nocache" URL suffix and for every thank you page we just append the ?nocache to the existing URL of the thank you page set for each RsForm.

@tannemills How did YOU figure it out?

EDIT: Somehow it disappeared now, I don't know why. Maybe it just takes time to settle after configuration?
Still, verification in the field fails, keep getting a validation error.

EDIT 2: After much testing, I eventually remembered, that RSForms is not compatible with Joomla cache. Almost the same as not compatible with Joomla ... U+1F644

Hello,

What you're experiencing points to a caching issue. Please refer to this article that explains why a form might not work correctly with cache and what to do.

Hello,

I have taken a look at your form and from what I can see, the Date Dropper field is displayed as the rest of your fields. Can you please properly refresh your browser cache (CTRL + F5) and test this one more time?

Thank you! Technical support gave the same answer! I understand correctly that on the page with a cache it is impossible to place the form? Need to be placed only on a separate page, while creating a menu item on the communication form?! Write through the interpreter, sorry.

Hello,

Have you tried linking the form directly through a menu item?

The reason why cache affects the functionality of your forms is explained in detail here:

www.rsjoomla.com/support/documentation/r...h-cache-enabled.html

Hello! Write through the interpreter. I'm out of license for Your product, I like it. But I can not configure the cache on the Joomla site so that it does not interfere with the RSForm!Pro. Tell me whether that fixes the problem and if solved, tell me how can I achieve compatibility. I do not want to look for another product.

Try disabling or clearing your browser cache. That worked for me. Or try a different browser or incognito mode and you will see that it is working fine. That worked for me. Hope this helps.

Super. Thanks for your help.

Cache did not help, but CSS overwrite worked perfectly for me.
The strange part was that not all forms had the numbers before the fields...

Hello,

You are using some CSS compression tools and it's possible your website CSS isn't being properly applied, thus the browser itself is the one what adds your numbers to your form layout since, in your case, it's composed out of ordered list elements.

Either try disabling such compression tools and clear your Joomla! cache to see if this helps, or try using some CSS on overwriting this:

Hi Guys
I ve been trying all kinds of captchas, all of them are acriveted under plugins but non of them is shown in the frontend. In the backend>Components>RS Form it is shown.....

No cache is activated.

what to do?

We encounter the problem as well since (I think) RSForm Pro 2.0.15. It looks like it's not in the system or content plugin, since their last update is months ago.
Hope this can be solved real quick, because otherwise we have to check all websites of our customers and disable the cache

Hi Team,
1. I use latest 2.0.15 Version. After sending message I get the following error message: Die Funktion mail() wurde deaktiviert, daher konnte die E-Mail nicht gesendet werden!
see here: www.agentur-texte.de/kontakt-agentur-ghostwriter.html

2. I made changes in the form in joomla backend but in frontend changes are not displayed. I emptied browser and joomla cache but still no positive result.

it is really urgent. thnx

Hello all!

I have a form in a module in place, right under a single article: this page

Now I want to grab the article title, and put it in the administrator e-mail.

I followed the instructions on this page and copied the code 'Getting the article's title' to: Manage Forms >> edit your form >> Properties >> PHP Scripts tab >> Script called on form process area

I have a hidden field in my form called: Subject

When I test the form and check the form submissions, the Subject-field does not...