Bookings

Bookings Listing
  • Customer Name: The name and email of the customer who made the booking.
  • Property: The booked property, category, and service.
  • Date: The selected booking date.
  • Created Date: The date the booking was made.
  • Status: The current status of the booking.
  • ID: A unique identifier for the booking (used internally and cannot be changed).

Bookings can be filtered by status, payment method, category, and user.

  • Bookings Listing
General Tab
  • First Name: The first name of the customer.
  • Last Name: The last name of the customer.
  • Phone number: The customer's phone number (if this is enabled in the Category options).
  • Email: The customer's email address.
  • Property: The booked property.
  • Service*: The primary service booked.
  • Additional Service: Any additional service selected.
  • Date: The selected booking date. (available for Per Time Slot booking type)
  • Check In: The selected booking check in date. (available for Per Night / Per Day booking type)
  • Check Out: The selected booking check out date. (available for Per Night / Per Day booking type)
  • Quantity: Quantity booked (e.g., number of services or nights).
  • Adults: number of adults. (available for Per Night / Per Day booking type)
  • Children: number of children. (available for Per Night / Per Day booking type)
  • Coupon Code: Applied coupon code, if any.
  • Guest Name: the name of the guests, if any.
  • Status: Current booking status.
  • Payment: Payment method used.
  • Created Date: When the booking was made.
  • Paid On: Payment date (if applicable).
  • Transaction ID: Payment transaction identifier.
  • Created By*: The property owner or manager.
  • Note: Notes associated with the booking.
  • ID: Internal booking identifier (not editable).
  • Update Price: Choose Yes/No to recalculate price based on updated booking details.
  • Booking Price / Additional Services / Tax / Total: Pricing breakdown.
  • Download Invoice: Download invoice if enabled in Property > Options.

For Per Day / Per Night bookings, a summary is shown: Property, Service, Check-In/Out, Quantity, and number of persons/services.

A badge showing whether the customer is new or returning is displayed above the Status section.

  • General tab
Logs Tab

This tab provides detailed records of booking and payment actions.

  • Logs Tab
Bookings calendar

Users from a group with sufficient permissions (check this article for further details) will be able to see the bookings within a Calendar, when editing the property. These will be colored based on their status.

This Calendar booking area provides a filtering functionality, which you can use to search through the property booking, such as:

  • Service Filter: allows you to filter bookings based on the booked Service
  • Status Filter: allows you to filter bookings based on their status (the Status buttons will be displayed after the calendar for an easier filtering)
  • Payment Filter: allows you to filter bookings based on the payment used to book the service
  • Bookings calendar
View Booking

By clicking on the actual booking, details like the following will be displayed in a modal:

  • Name: the name of the user who booked
  • Email: the email of the user who booked
  • Service: the booked service
  • Date: the booking Check-in / Check-out
  • Status: the status of the booking
  • Payment: the payment used to book the service
  • Guests: the name of the guests
  • Total: the total amount
  • View Booking

Was this article helpful?

Yes No
Sorry about that