• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Links in user e-mail do not work

Links in user e-mail do not work 9 years 11 months ago #31490

  • ruhe
  • ruhe's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
I created a user e-mail and included two links to documents that the users will need. When the e-mail is sent the links are not complete. Only the last part of the document link is entered so it displays a "webpage cannot be found" error. I've tried to copy the entire link into the url section, but it defaults to taking out the beginning: www.XXXX.org/

Help!
The administrator has disabled public write access.

Links in user e-mail do not work 9 years 11 months ago #31496

  • cosmin.cristea
  • cosmin.cristea's Avatar
  • OFFLINE
  • Platinum Boarder
  • Posts: 756
  • Thank you received: 144
Your Joomla! editor is stripping your domain's address from the links. You can follow this article (it's from the RSMail! docs but the same applies to RSForm! Pro as well):
www.rsjoomla.com/support/documentation/v...are-not-working.html

Let me know if it works.
My help is not official customer support. To receive your support, submit a ticket by clicking here
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!