• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Send form

Send form 10 years 11 months ago #27523

  • jan225
  • jan225's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 7
Hi.
I have created a form with fields I would have send to the recipient to "submit".
I do not get something out on the mail other things, than a sup. text.
What could be the problem?

Regards
JanH
The administrator has disabled public write access.

Send form 10 years 11 months ago #27531

  • cosmin.cristea
  • cosmin.cristea's Avatar
  • OFFLINE
  • Platinum Boarder
  • Posts: 756
  • Thank you received: 144
The emails that are sent by RSForm!Pro can be edited in the Emails menu in the form properties.(Administrator panel > Components > RSForm!Pro > Select form > Properties > User Emails/ Admin Emails/Additional Emails)
The message you send to the submitters can be customised in the User Emails section. In the message you will need to use certain placeholders (you can read about them in the RSForm!Pro email configuration article).
My help is not official customer support. To receive your support, submit a ticket by clicking here
The administrator has disabled public write access.

Send form 10 years 11 months ago #27547

  • jan225
  • jan225's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 7
I've tried to follow directions, but without success.
Can you look at my script what I'm doing wrong.
PS. I am completely new to this.

--
<fieldset class="formFieldset">
<legend>{global:formtitle}</legend>
{error}
<!-- Do not remove this ID, it is used to identify the page so that the pagination script can work correctly -->
<ol class="formContainer" id="rsform_5_page_0">
<li class="rsform-block rsform-block-titel">
<div class="formCaption2">{titel:caption}</div>
<div class="formBody">{titel:body}<span class="formClr">{titel:validation}</span></div>
<div class="formDescription">{titel:description}</div>
</li>
<li class="rsform-block rsform-block-nyt-medlem">
<div class="formCaption2">{nyt medlem:caption}</div>
<div class="formBody">{nyt medlem:body}<span class="formClr">{nyt medlem:validation}</span></div>
<div class="formDescription">{nyt medlem:description}</div>
</li>
<li class="rsform-block rsform-block-kontingent">
<div class="formCaption2">{kontingent:caption}</div>
<div class="formBody">{kontingent:body}<span class="formClr">{kontingent:validation}</span></div>
<div class="formDescription">{kontingent:description}</div>
</li>
<li class="rsform-block rsform-block-navn">
<div class="formCaption2">{Navn:caption}</div>
<div class="formBody">{Navn:body}<span class="formClr">{Navn:validation}</span></div>
<div class="formDescription">{Navn:description}</div>
</li>
<li class="rsform-block rsform-block-adresse">
<div class="formCaption2">{Adresse:caption}</div>
<div class="formBody">{Adresse:body}<span class="formClr">{Adresse:validation}</span></div>
<div class="formDescription">{Adresse:description}</div>
</li>
<li class="rsform-block rsform-block-postnr">
<div class="formCaption2">{postnr:caption}</div>
<div class="formBody">{postnr:body}<span class="formClr">{postnr:validation}</span></div>
<div class="formDescription">{postnr:description}</div>
</li>
<li class="rsform-block rsform-block-mail">
<div class="formCaption2">{mail:caption}<strong class="formRequired">(*)</strong></div>
<div class="formBody">{mail:body}<span class="formClr">{mail:validation}</span></div>
<div class="formDescription">{mail:description}</div>
</li>
<li class="rsform-block rsform-block-tel">
<div class="formCaption2">{tel:caption}</div>
<div class="formBody">{tel:body}<span class="formClr">{tel:validation}</span></div>
<div class="formDescription">{tel:description}</div>
</li>
<li class="rsform-block rsform-block-uddannelse">
<div class="formCaption2">{uddannelse:caption}</div>
<div class="formBody">{uddannelse:body}<span class="formClr">{uddannelse:validation}</span></div>
<div class="formDescription">{uddannelse:description}</div>
</li>
<li class="rsform-block rsform-block-deltage">
<div class="formCaption2">{deltage:caption}</div>
<div class="formBody">{deltage:body}<span class="formClr">{deltage:validation}</span></div>
<div class="formDescription">{deltage:description}</div>
</li>
<li class="rsform-block rsform-block-buffist">
<div class="formCaption2">{buffist:caption}</div>
<div class="formBody">{buffist:body}<span class="formClr">{buffist:validation}</span></div>
<div class="formDescription">{buffist:description}</div>
</li>
<li class="rsform-block rsform-block-madlavning">
<div class="formCaption2">{madlavning:caption}</div>
<div class="formBody">{madlavning:body}<span class="formClr">{madlavning:validation}</span></div>
<div class="formDescription">{madlavning:description}</div>
</li>
<li class="rsform-block rsform-block-vedligehold">
<div class="formCaption2">{vedligehold:caption}</div>
<div class="formBody">{vedligehold:body}<span class="formClr">{vedligehold:validation}</span></div>
<div class="formDescription">{vedligehold:description}</div>
</li>
<li class="rsform-block rsform-block-banko">
<div class="formCaption2">{banko:caption}</div>
<div class="formBody">{banko:body}<span class="formClr">{banko:validation}</span></div>
<div class="formDescription">{banko:description}</div>
</li>
<li class="rsform-block rsform-block-loppemarked">
<div class="formCaption2">{loppemarked:caption}</div>
<div class="formBody">{loppemarked:body}<span class="formClr">{loppemarked:validation}</span></div>
<div class="formDescription">{loppemarked:description}</div>
</li>
<li class="rsform-block rsform-block-kirke">
<div class="formCaption2">{kirke:caption}</div>
<div class="formBody">{kirke:body}<span class="formClr">{kirke:validation}</span></div>
<div class="formDescription">{kirke:description}</div>
</li>
<li class="rsform-block rsform-block-submit">
<div class="formCaption2">{Submit:caption}</div>
<div class="formBody">{Submit:body}<span class="formClr">{Submit:validation}</span></div>
<div class="formDescription">{Submit:description}</div>
</li>
</ol>
</fieldset>

--
--- JanH
The administrator has disabled public write access.

Send form 10 years 11 months ago #27577

  • cosmin.cristea
  • cosmin.cristea's Avatar
  • OFFLINE
  • Platinum Boarder
  • Posts: 756
  • Thank you received: 144
What i see in your post is that you copied the form layout HTML source code. Emails generated by the RSForm!Pro need to use the specific placeholders (given in my first post). For example you wish to send the information from the fields : "name", "email", "age", you will have to use the following placeholders {name:value} {email:value} {age:value} (name,email,age are the exact names of the fields).

So head over to your form > properties > User Emails > Click Edit the Email Text

Your message should look like this:

{name:caption}: {name:value}
{email:caption}: {email:value}
{age:caption}: {age:value}


TIP: Use the Toggle Quick Add feature, it will show you the placeholders you can use.
My help is not official customer support. To receive your support, submit a ticket by clicking here
The administrator has disabled public write access.

Send form 10 years 11 months ago #27594

  • jan225
  • jan225's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 7
Hi.
I can now get the form sent to the recipient - thanks for that.
But the result of the individual items (name, address, email, phone, etc.) are not included.
Do you have an idea of ​​what I'm doing wrong with this?
The administrator has disabled public write access.

Send form 10 years 11 months ago #27596

  • cosmin.cristea
  • cosmin.cristea's Avatar
  • OFFLINE
  • Platinum Boarder
  • Posts: 756
  • Thank you received: 144
To display the value (what you call result) of an individual field you will have to use the placeholder {fieldname:value}

I hope this Email Configuration Video Tutorial will set you on the right path.
My help is not official customer support. To receive your support, submit a ticket by clicking here
The administrator has disabled public write access.
The following user(s) said Thank You: jan225
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!