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TOPIC: Image of captcha isn't showing

Image of captcha isn't showing 11 years 7 months ago #24912

  • info3950
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Hello! Why image captcha isn't showing? goo.gl/v21W2Z But in manage form captcha image is showing/
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Image of captcha isn't showing 11 years 7 months ago #24919

Hello Info3950,

The captcha can't be displayed because either your template or a plugin is interfering with
the CAPTCHA generation task.

This is the path of the captcha iamge generation task:

rosekotur.ru/component/rsform/?task=capt...onent&sid=1957498923

and as you can see it returns an error on a gray background instead of a CAPTCHA image.

This is actually a common issue and in this case we recommend using the ReCAPTCHA plugin for RSForm!Pro which is available in the Downloads section.

For more information about the ReCAPTCHA plugin, please refer to the following article:

www.rsjoomla.com/support/documentation/v...ptcha-anti-spam.html
Please remember that my responses aren't considered customer support, to receive customer support please submit a new customer support ticket, and we will gladly assist you.

Best Regards,
Cristian Nicolae.
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  • 1

Read this first!

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However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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