Ticket Priorities

With RSTickets!Pro you have full control over your tickets priorities. By default the following priorities are available for your tickets: "low", "normal", "high".

If you want to translate these priorities in another language, just open the RSTickets! Pro language file from /languages/ and add the priority's name in uppercase. For example:

LOW=low translation


Creating a New Priority

You can also create additional priorities based on your customer's needs. In order to add a new priority for your tickets you just need to click the "New" button, add the priority name and click "Save".


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