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TOPIC: Load more: description images items not appearing

Load more: description images items not appearing 10 years 1 month ago #26823

  • twi
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When a gallery consists of more than the preset number of images to show, the "Load more" button appears which - obviously - loads more images. Unfortunately the description of the images that are loaded after pressing on this button aren't appearing. Is there a workaround for this?
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Load more: description images items not appearing 10 years 1 month ago #26841

  • alexp
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Can you post a link on where we can have a look at this ?

PS: It would be best to make sure that you are using the latest available version.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
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RSJoomla! Development Team
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Load more: description images items not appearing 10 years 1 month ago #26975

  • twi
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www.voordemast.nl/fotogalerij

After clicking on "laad meer..." at the bottom you'll see that the description of the images with the title "RSMediaGallery" is not showing (thesame applies to the others, but this is easy to recognize for now). Apparantly it's due to the height being set fixed at 225px. Any idea where this is generated? As soon as I disable this height in my Firebug, the descriptions are showing correctly.

Firefox 27.0.1 and Chrome 33.0.1750.154 m
Last Edit: 10 years 1 month ago by twi.
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Load more: description images items not appearing 9 years 11 months ago #27471

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Any word on this yet?
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Load more: description images items not appearing 9 years 11 months ago #27476

  • cosmin.cristea
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Try disabling and clearing the joomla cache.
You can do this by following these steps:

1 - go to Global Configuration -> System -> Cache Settings and set Cache to Off - Caching disabled
2 - now go to Extensions -> Plugin manager -> disable System - Cache
3 - In the Administrator panel -> System -> Clear cache -> Select all groups and press delete

If the problem still persists, submit a ticket here:
http://www.rsjoomla.com/submit-a-ticket.html
My help is not official customer support. To receive your support, submit a ticket by clicking here
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!