• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: How to disable certain E-Mail notifications?

How to disable certain E-Mail notifications? 10 years 5 months ago #25835

  • walzer
  • walzer's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
I would like to disable certain e-mail notifications to the user, such as the "New account details" mail. I can't seem to find the button to turn that off. Help! :blink:

Thanks in advance! :woohoo:
The administrator has disabled public write access.

How to disable certain E-Mail notifications? 10 years 5 months ago #25850

  • silviup
  • silviup's Avatar
  • OFFLINE
  • Moderator
  • Posts: 309
  • Thank you received: 49
That email is being sent when a ticket is submitted by an unregistered / not logged-in user. RSTickets!Pro will automatically create a new user account based on the provided email address (you cannot disable this, as all tickets need to be private conversations, associated with a user account) and will send the email in question. Unfortunately, disabling this email is not possible.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!