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TOPIC: RsTicketpro adding placeholders priorities

RsTicketpro adding placeholders priorities 12 years 2 months ago #22876

It's possible to add ,to email messages sent to the customer when a new ticket is submit, the placeholders "priorities"?
thanks
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RsTicketpro adding placeholders priorities 12 years 2 months ago #22877

  • silviup
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Unfortunately there is no placeholder available that would add the ticket's priority in the email messages. You can post this as a feature request in our feedback section:

www.rsjoomla.com/feedback.html

and we will take it into consideration for future revisions.

A list of placeholders available for the email messages can be found here:

www.rsjoomla.com/support/documentation/v...-email-messages.html
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!