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TOPIC: Cannot save configuration settings

Cannot save configuration settings 10 years 2 months ago #26783

  • cwcage
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We are having a problem getting RSMembership working smoothly on our site.

We cannot save anything on the "configuration" page. After doing a lot of troubleshooting it seems that any changes we make are not saving to the RSMembership configuration table in the database.

I can add a category and this saves to the database. If we input our license code or try to make any other changes in the configuration section we see the "success" message but the values are not saved in the database.

We manually added our license code into the configuration table. RSMembership now recognizes that we have a valid code but we still cannot save anything through the configuration section of the component.

Has anyone seen this behavior before? Any ideas? I've done a number of searches and cannot find a solution.

Thanks
Chris
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Cannot save configuration settings 10 years 2 months ago #26797

  • adrianp
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Hello,

It would be best to submit a customer support ticket, as this cannot be investigated over forum.
This is not official customer support. To receive your support, submit a support ticket here.
Last Edit: 10 years 2 months ago by adrianp.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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