• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: QR code in gmail

QR code in gmail 4 days 20 hours ago #44231

  • cufe
  • cufe's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 5
The QR code in the body of a user's email will not display in Gmail (email box).
The administrator has disabled public write access.

QR code in gmail 4 days 1 hour ago #44232

  • dragos
  • dragos's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 671
  • Thank you received: 124
Hello,

You can update the RSForm!Pro QR Code plugin to the latest version (a backup is firstly recommended), then use the {qrcode_table} placeholder in the email message. Further details here.
The administrator has disabled public write access.

QR code in gmail 3 days 1 hour ago #44233

  • cufe
  • cufe's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 5
Thank you for updating the plugin. The QR code is now displayed in Google Mail. However, it still does not appear in one webmail.

I contacted support and received an answer as to why the QR code is not displayed in them: "The QR code in the sent sample is as HTML. However, the individual <td> elements do not have a defined height or width - they only have a set color and empty content. The browser then renders such cells with a size of 0×0 px, so the QR code will not be displayed at all in the result. If these <td> elements had a set height and width, the QR code would probably be displayed correctly."

It is strange to me that the QR code is displayed everywhere except for 1 webmail service. So can I ask you to adjust the QR code generation so that the QR code is generated in the body of the emails using the height, width parameters? Thank you for your cooperation, I will be happy to test it to make sure the result is perfect.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!