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TOPIC: differeent auto reply based on dropdown selection

differeent auto reply based on dropdown selection 1 year 1 month ago #42581

  • pas1972
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I wonder if and how this can be done.
Want to create a dowpdown with 3 options.
After customer submit they should receive different email reply for each option.

Is there's an example/tutorial for this?

Thanks and regards,
Pas
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differeent auto reply based on dropdown selection 1 year 1 month ago #42583

  • dragos
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Hello,

You can try taking a look at RSForm!Pro's Conditional Fields feature.
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differeent auto reply based on dropdown selection 1 year 1 month ago #42584

  • pas1972
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Sorry but I dont understand how to use this for sending 3 different email replies to customers?
Could you explain how to use this in User Emails - Contents - Message

Thanks in advance,
Pas
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differeent auto reply based on dropdown selection 1 year 3 weeks ago #42599

  • pas1972
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Hello Dragos,
Could you please explain if and how this can be done.
Thanks in advance,

Pas
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differeent auto reply based on dropdown selection 1 year 3 weeks ago #42603

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Hello,

You can try using the {if} syntax available in RSForm!Pro, more details here.
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differeent auto reply based on dropdown selection 1 year 1 week ago #42639

  • pas1972
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Thanks looks logical but i'm not shure if this can work in my case...

I have a dropdown (locations) with 3 options.

Can I use this script :
{if {Dropdown:value}<-location1}This text will be displayed if the location1 value is selected, regardless of any other selections{/if}

And add this direcly inside the User Emails - Message?

Like this for example:

<p>Dear {FullName:value},</p>
<p>Thanks for contacting us.</p>
<p>Info about your location:</p><br />
{if {Dropdown:value}<-Item1}This text will be displayed if the Item1 value is selected, regardless of any other selections{/if}
<br />
<p>Best regards,<br /><br />My name</p>

Thanks in advance,
Pas
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  • 1

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