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However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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TOPIC: 1 year license

1 year license 1 month 4 weeks ago #39655

  • pa152
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I have a license for 6 months. I want to buy for 1 year. How to do this, by default, the basket gets to 6 months. How to replace?
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1 year license 1 month 1 week ago #39684

  • bogdan.tataru
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Hello,

Currently we do not have an upgrade system for 6 Months multi-site subscriptions. If you want to switch to a 12 Months multi-site subscription, you will have to purchase a 12 Months multi-site subscription directly(you can wait for the 6Months subscription to expire and purchase the 12 Months subscription afterwards).
My help is not official customer support. To receive assistance, submit a ticket by clicking here
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1 year license 1 month 1 week ago #39685

  • dragos
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Hello,

You cannot upgrade a 6 months subscription to a 12 months type, these are two different types of subscriptions. If you want a multi site 12 months license, you can consider purchasing one.

RSForm!Pro's subscription types are listed here.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!