• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Frozen Admin Configuration Page of RSform Pro

Frozen Admin Configuration Page of RSform Pro 9 years 9 months ago #31893

  • rajibu
  • rajibu's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 12
Hi,

I am using RSform Pro. For some mysterious reasons Admin Configuration Page of RSform Pro is getting frozen and I am unable to add, delete or change any form component within that area. In addition when it gets frozen, all form fields captions become lowercase. When I refresh the page and/or try to open the form via MANAGE FORMS tab, the form does not load, instead I get blank white screen. I had to rebuild the same form twice and now it happened again (3rd time). Not sure where I am doing wrong.

I would appreciate your help.

Regards
Raj
The administrator has disabled public write access.

Frozen Admin Configuration Page of RSform Pro 9 years 9 months ago #31898

  • cosmin.cristea
  • cosmin.cristea's Avatar
  • OFFLINE
  • Platinum Boarder
  • Posts: 756
  • Thank you received: 144
Please submit a ticket here: https://www.rsjoomla.com/submit-a-ticket.html and my colleagues from tech-support will investigate this for you.
My help is not official customer support. To receive your support, submit a ticket by clicking here
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!