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TOPIC: Unable to edit Email-Text

Unable to edit Email-Text 9 years 9 months ago #31873

I can no more safe the changed Email-Text in the editing window. No Safe, no Safe ans Close, just cancel
Has somebady any idea what to do.
Is this function automatically switched off after this half of year?
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Unable to edit Email-Text 9 years 9 months ago #31874

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Please update to the latest RSForm!Pro version. Update instructions are provided here:

https://www.rsjoomla.com/support/documentation/rsform-pro/installing-and-uninstalling/updating-to-a-newer-version.html
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
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Unable to edit Email-Text 9 years 9 months ago #31875

Does this mean, I have to renew this lisence each 6 months for about 50€?
Just to let my installed component work?
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Unable to edit Email-Text 9 years 9 months ago #31876

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You can actually go for a 12 months license instead as it is more cost effective. A Joomla! update (3.4.2) is to be blamed for this. This is explained a little bit in our blog.
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Unable to edit Email-Text 9 years 9 months ago #31879

But the renew subscription is automatically fixed to 6 months
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Unable to edit Email-Text 9 years 9 months ago #31880

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If you have a 6 months license, naturally, you can renew with the same time frame. You can contact the billing department for more details on this:

https://www.rsjoomla.com/support.html
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!