• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Backend menu creation

Backend menu creation 9 years 9 months ago #31830

I have installed RS Form Pro. Right after installation I can work with RS Form Pro as usual but installation routine told me that RS Form could not install Backend Menu.
So leaving RS Form Pro after configuring it ,leaves it in the orbit. There is no Component - RS Form Pro menu.
RS Form Pro works in background but I can't open the backend menu.
Any idea?

Norbert
The administrator has disabled public write access.

Backend menu creation 9 years 9 months ago #31838

  • cosmin.cristea
  • cosmin.cristea's Avatar
  • OFFLINE
  • Platinum Boarder
  • Posts: 756
  • Thank you received: 144
Please refer to this article:

https://www.rsjoomla.com/support/documentation/general-faq/troubleshooting-extension-installation-errors.html#adminmenus
My help is not official customer support. To receive your support, submit a ticket by clicking here
The administrator has disabled public write access.

Backend menu creation 9 years 9 months ago #31844

I have checked the menu table. Line 1 is like it should but I still can't install with admin menu.

I'm putting here the whole error message. Maybe you know what it really means.


Fehler

exception 'UnexpectedValueException' with message 'JTableMenu::_getNode(1, ) failed.' in /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/joomla/table/nested.php:1542 Stack trace: #0 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/joomla/table/nested.php(783): JTableNested->_getNode(1) #1 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/legacy/table/menu.php(222): JTableNested->store(false) #2 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/cms/installer/adapter/component.php(1281): JTableMenu->store() #3 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/cms/installer/adapter/component.php(973): JInstallerAdapterComponent->_createAdminMenuItem(Array, 1) #4 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/cms/installer/adapter/component.php(307): JInstallerAdapterComponent->_buildAdminMenus('10125') #5 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/cms/installer/adapter.php(754): JInstallerAdapterComponent->finaliseInstall() #6 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/cms/installer/installer.php(469): JInstallerAdapter->install() #7 /var/www/vhosts/waermewhv.de/waermewhv.de/administrator/components/com_installer/models/install.php(156): JInstaller->install('/var/www/vhosts...') #8 /var/www/vhosts/waermewhv.de/waermewhv.de/administrator/components/com_installer/controllers/install.php(33): InstallerModelInstall->install() #9 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/legacy/controller/legacy.php(728): InstallerControllerInstall->install() #10 /var/www/vhosts/waermewhv.de/waermewhv.de/administrator/components/com_installer/installer.php(19): JControllerLegacy->execute('install') #11 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/cms/component/helper.php(392): require_once('/var/www/vhosts...') #12 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/cms/component/helper.php(372): JComponentHelper::executeComponent('/var/www/vhosts...') #13 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/cms/application/administrator.php(98): JComponentHelper::renderComponent('com_installer') #14 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/cms/application/administrator.php(152): JApplicationAdministrator->dispatch() #15 /var/www/vhosts/waermewhv.de/waermewhv.de/libraries/cms/application/cms.php(252): JApplicationAdministrator->doExecute() #16 /var/www/vhosts/waermewhv.de/waermewhv.de/administrator/index.php(47): JApplicationCms->execute() #17 {main}

Regards

Norbert
The administrator has disabled public write access.

Backend menu creation 9 years 9 months ago #31845

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
The problem is actually generated by your Joomla! installation (it has a faulty database structure). More details on this here:

http://forum.joomla.org/viewtopic.php?t=632543
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

Backend menu creation 9 years 9 months ago #31847

Hi,

I finally made the sql request even it looked pretty good. The result is, I have a backend menu entrance for RS Form.
Thanx

Norbert
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!