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TOPIC: Pictures in user emails or admin emails no show

Pictures in user emails or admin emails no show 10 years 2 months ago #30994

  • jheroen
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Hi,

When i put images in the user email and or admin email they do not show up in the preview and also not in the emails that are sent to admin/users.
The picture shows a broken image pic instead of the image that was inserted?
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Pictures in user emails or admin emails no show 10 years 2 months ago #31013

  • bogdan.tataru
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This is happening most likely because the path to the image is not complete or the image is not in the right location. Simply verify the path in your browser and see if is correct or a 404 not found error page is displayed. If the path is correct, try disabling your text editor from System >> Global Configuration and set Default Editor option to "Editor-None". Don't forget to add your image again in plain text with the following HTML code:
<img src="the_path_to_your_image" width="" height="" />

Another explanation will be that Joomla! uses relative paths, this means it will strip out your domain from any path. If your image source is somethig like this www.yourdomain.com/images/example.jpg your relative path will be images/example.jpg. In your User email or Admin email that path dosn't exist so your image won't be displayed.

The solution will be to set your domain without "www" in your image source. In this way it won't be replaced by a relative path.

Example: yourdomain.com/images/example.jpg
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Last Edit: 10 years 2 months ago by bogdan.tataru.
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