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TOPIC: Backups:Error JSON response could not be decoded.

Backups:Error JSON response could not be decoded. 10 years 3 weeks ago #30944

  • info3820
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Getting the following error when trying to back up my forms so they can be moved to a new host:
"Error JSON response could not be decoded. Server might have returned an error."

Even if I select a single form, the green slider goes all the way to 100% saying "Backing up" and then slides back to 0% throwing that error. Any idea?

Thanks,
RavaSol
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Backups:Error JSON response could not be decoded. 10 years 6 days ago #31123

info3820 wrote:
Getting the following error when trying to back up my forms so they can be moved to a new host:
"Error JSON response could not be decoded. Server might have returned an error."

Even if I select a single form, the green slider goes all the way to 100% saying "Backing up" and then slides back to 0% throwing that error. Any idea?

Same problem here. Is there a solution for this?
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Backups:Error JSON response could not be decoded. 10 years 6 days ago #31124

  • cosmin.cristea
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Please submit a ticket here: https://www.rsjoomla.com/submit-a-ticket.html so we can take a closer look.
My help is not official customer support. To receive your support, submit a ticket by clicking here
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!