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TOPIC: Send Copy of Email?

Send Copy of Email? 10 years 7 months ago #28807

  • rbush
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I am looking for something really simple here, but all I can find in the documentation is complicated and way more than I need. This is a high priority problem for my website.

All I want is for the form to send a copy to the sender as well as the recipient (if the sender email is entered into the form).

Of course just entering {email:value} into the CC: line does not work...although it should....

I don't need submission menu links, etc.

How can I do this? I am confused, frustrated, and need this done quickly.

Thank you!
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Send Copy of Email? 10 years 7 months ago #28812

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I should also add...

When I set up the User Emails to go to the users address, it sends it to the user, but for some reason does NOT send it to the admin. So basically the user is sending an email to only themselves.
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Send Copy of Email? 10 years 7 months ago #28820

  • cosmin.cristea
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Please keep in mind that the admin email is most likely static and it should be inserted in the "To" field of the "Admin Emails" section.

Based on your form, if you want to send the submitted data to the submitter, you simply have to use the placeholder of the email field in the "To" field from the "User Email" section

More information on configuring emails can be found here:
http://www.rsjoomla.com/support/documentation/view-article/74-how-to-configure-emails.html

If your scenario requires sending the admin email to multiple recipients, follow the steps below:

Add a checkbox field using the following syntax for your items (value | label):

This e-mail address is being protected from spambots. You need JavaScript enabled to view it | Email 1
This e-mail address is being protected from spambots. You need JavaScript enabled to view it | Email 2

In Form Properties > Form Info - Misc - Change Multiple Selections Separator to " , "

Head over to Admin Emails > and insert in the "To" field {checkbox_fieldname:value}

http://www.rsjoomla.com/support/documentation/view-article/161-how-do-i-setup-multiple-recipients-or-recipients-based-on-selection-.html

If this is not the case, please provide a more accurate description of the scenario you're trying to achieve
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Send Copy of Email? 10 years 7 months ago #28824

  • rbush
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Thank you! That worked...I am not sure why it wasn't working before, I had tried it 1,000 times but only one side got the email.

I seem to come across that problem a lot with the rsforms program...I will test something over and over and it works, then suddenly one day it stops working.

Thanks for your help.
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