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TOPIC: Filter of email-adresses

Filter of email-adresses 10 years 8 months ago #28645

Hey,

is it possible to edit the list which rsform uses for the email validation?
Some german hosts are filtered and marked as invalid even if they really exists!


Regards

Daniel
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Filter of email-adresses 10 years 8 months ago #28651

  • alexp
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Can you please provide some examples on this ? Please also be more precise on the email validation that you are using
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Filter of email-adresses 10 years 8 months ago #28652

Sure,

examples are @posteo.de or @nerdcube.de, these are ones users cannot register with.

We are using the validation rule "email address".
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Filter of email-adresses 10 years 8 months ago #28655

  • cosmin.cristea
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This issue might occur due to some accented/special characters used before the @domain.com. In order to determine if this is the case, please provide a complete email address example (e.g. This e-mail address is being protected from spambots. You need JavaScript enabled to view it )
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Filter of email-adresses 10 years 8 months ago #28658

there are no special characters before the domain. just letters.

i won't post real mail addresses to the public. is there a possibility to send them to you in a private way?
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Filter of email-adresses 10 years 8 months ago #28670

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In order to start a private conversation regarding this encountered issue, please Submit a ticket so our tech-staff can take a closer look on your form.
My help is not official customer support. To receive your support, submit a ticket by clicking here
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The following user(s) said Thank You: payment225

Filter of email-adresses 10 years 8 months ago #28680

Ok, thanks, I just submitted ;)
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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