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TOPIC: Display the number of the support ticket

Display the number of the support ticket 10 years 8 months ago #28512

Hi,

Is that possible to display the number of the ticket support to the client when he submits a form?

Best regards.
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Display the number of the support ticket 10 years 8 months ago #28515

  • cosmin.cristea
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Can you please provide more information on where you want to display the support ticket? You can display it in the email/thank you message etc with the use of it's corresponding placeholder {field_name:value}. If you wish to display it on form load, you will need to use javascript.


You can read more on placeholders in the following article:
http://www.rsjoomla.com/support/documentation/view-article/74-how-to-configure-emails.html
My help is not official customer support. To receive your support, submit a ticket by clicking here
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!