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TOPIC: inclusion tags like doesn't work

inclusion tags like doesn't work 10 years 10 months ago #28056

  • jhd00023
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Hi all!
I using joomla 2.5.20 and rsform 1.4.0 R46
When I send an e-mail from the contact form i don't recibe the information that was inserted by the user, only the variable tags like:
{FullName:caption}:{FullName:value}
{Email:caption}:{Email:value}
{CompanySize:caption}:{CompanySize:value}
{Position:caption}:{Position:value}
{ContactBy:caption}:{ContactBy:value}
{ContactWhen:caption}:{ContactWhen:value}	

thanks about your attention!
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inclusion tags like doesn't work 10 years 10 months ago #28061

  • cosmin.cristea
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Please make sure you use the correct placeholders, the placeholder syntax is {field_name:caption}. More information on this subject can be found in the following article : Data is not sent in emails. Related article about emails and placeholders : How to configure emails.
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  • 1

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