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TOPIC: Blank page after submit form

Blank page after submit form 11 years 7 months ago #25163

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Hi, i have 4 RS-Form on a customer web site, all of them were working well. The last week, a blank page appear when submitting a form, and no mail is sent to admin or to customer ! (the record is saved to the Admin interface).

I tried to make a new form with 2 fileds and a submit button, same thing, a blank page after submitting, and no mail sent... !

The last 2/3 weeks
I have not done a Joomla update
I have not done a RS-Form update
I have not install/uninstall a component or plugin

this is the link for the 4 forms
www.stylicoach.com/contact-agence-de-relooking

Someone have any idea ? :unsure:
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Blank page after submit form 11 years 7 months ago #25164

Hello,

Unfortunately the link provided in your post leads to a 403 error, meaning that I can't test the form to see what might cause the blank page.

For the email sending issue, please refer to the following article:

www.rsjoomla.com/support/documentation/v...-not-being-sent.html
Please remember that my responses aren't considered customer support, to receive customer support please submit a new customer support ticket, and we will gladly assist you.

Best Regards,
Cristian Nicolae.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!