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TOPIC: Question regarding the Resend Emails function

Question regarding the Resend Emails function 12 years 3 weeks ago #22495

  • james97
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I have nearly 800 submissions to a an RS Form on a website.
I have created a new html 'User Email' and would like to send it to users that submitted the form before I created the new user email.

Apparently I can do this using the 'Resend Emails' button in RS Form Pro / Manage Submissions.

I have a few questions about what this button does:

1. Does it resend both the User AND Admin emails? - I do not want to receive 800 Admin submission notifications in one hit!
2. I need to select the submissions made before a specific date. If I view a page of say, 100 submissions and check the box at the top which selects them all - When I click resend Emails, will it send the emails just to the 100 on that page or will it select all submissions (800 in total)?

Thanks in advance for your advice
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Question regarding the Resend Emails function 12 years 3 weeks ago #22503

  • silviup
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1. Both the User and Admin emails will be sent. To avoid sending the admin emails, you can simply temporarily clear our the 'To' field in the Admin Emails configuration screen.

2. Emails will only be sent for the selected submissions. If no submissions are selected, you will receive the following notification:

'Please make a selection from the list to resend'
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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The following user(s) said Thank You: gretchen6

Question regarding the Resend Emails function 10 years 3 weeks ago #30975

Could I make a feature request that the "Resend Emails" button have the functionality to choose whether ALL emails, ADMIN emails or USER emails are sent?

Not sure if additional buttons might be fiddly, perhaps a step after the selection of submissions has been made then that button clicked, instead of it auto-sending all emails, we are redirected to another screen with tickboxes for admin/user/additional and then we can check which ones we want to resend?

The clearing out of the TO field on relevant emails is a good workaround but it would be slicker if we didn't have to do that?
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

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