Hi.
I have a few problems with receiving information in emails that I just can't seem to fix.
This is what my emails look like.

The dates, numbers etc is just not showing in the mail.

Someone please help me fix this. It's sort of urgent!

{Departure:caption}: {Departure:value}

{Total weight:caption}: {Total weight:value}

Name : SmithJohn


Also the name part isn't separated like it should. But that's a far less urgent problem, than the one where it's not showing.

Make sure that you are using the correct placeholders. A list of placeholders available for your form can be found by going to Components >> RSForm!Pro >> Manage Forms >> click on your form >> Properties >> User / Admin Email >> click on "Toggle Quick Add". You can read more on this topic here:

www.rsjoomla.com/support/documentation/v...ticle/74-emails.html

Also, if you are using multiple languages on your website, make sure that you are editing the email text for the correct language. To do so, select the language from the language drop-down menu to the upper-left of the screen when editing the form.

Hi silviup,
Thank you for your reply.

I do have multiply languages on the website.
Would you be so kind to be a bit more specific regarding this?
I have a feeling that is the problem indeed.

How exactly do I translate a field?
Yes, I have seen the dropdown language menu, but it somehow only seems to work for "Properties" options.
With the "Components" I have added fields that appear for both languages*.

*the website has 2 languages!

*bump*