Performing a new installation

Note: This method applies to RSTickets! Pro component, plugins and modules installation.
 
  • Joomla! administration login

1. Login into the backend;

  • Joomla! extension manager

2. On the top menu, select Extensions > Manage > Install;

  • Joomla! upload file

3. Click Browse (or Drag and Drop the file) and select the zip file you downloaded;

 
  • Complete installation

4. If the installation was successful, you should see this message;

  • Joomla! components

5. You can now access RSTickets!Pro through the Components menu.

 
If the installation produces any errors, check if:
  • The archive you were trying to upload is not corrupted
  • The archive is being correctly uploaded to your webserver
  • The following folder permissions are correctly set: 755 for /components, 755 for administrator/components and 755 for /media and at least 755 for the configured Joomla tmp folder
 

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