• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: The page breaks when enabling modules

The page breaks when enabling modules 10 years 1 month ago #26974

  • pep
  • pep's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 3
Hello

When I activate any module at any position,

RSDirectory! Recently Visited Entries
RSDirectory! Related Entries

page breaks, giving the following error message


Fatal error: Class 'RSDirectoryRecentlyVisitedEntriesHelper' not found in /homepages/2/d369981746/htdocs/directory/modules/mod_rsdirectory_recently_visited_entries/mod_rsdirectory_recently_visited_entries.php on line 18

I have installed on the page a component Joomshoping

How I can fix it? thanks
The administrator has disabled public write access.

The page breaks when enabling modules 10 years 1 month ago #26977

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
This is most likely generated because you are using older versions of the module, or older version of the component. Please download them both again and run them over your current ones. This will act as an update and will resolve this.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!