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TOPIC: Rscontact not working with joomla 3.5.1

Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34753

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Hi,

We are multisite RsForm pro subscribers but also use RsContact on some of our customers website where the simple configuration of it is best suited.

RsForm pro & RsContact seem to have both the same problem with Joomla 3.5.1. RsForm 1.51.13 did correct the problem perfectly but I see there is no new version of RsContact.

Are you going to issue a new version fixing this bug ? If yes, will it be available soon ?

Thanks in advance for your help.

Helene Kobel - App 'n' Web
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Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34754

Yes, I can confirm that. mod_rscontact not send mail from Joomla 3.5.0.

Please fix quickly ^^
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Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34757

Just send a ticket to support.
Because of the changes in PHPMailer extensions need to be changed.
Because we (Joomla Netherlands) found this problem for RsFormPro yesterday it's fixed.
The forum is not actively checked by RSJoomla support, so sending a ticket will make sure that the support desk knows about this issue.
Regards
Wilco Alsemgeest

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking www.rsjoomla.com/my-support-tickets.html
Last Edit: 8 years 2 weeks ago by wilco.alsemgeest.
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Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34758

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Thanks a lot for this answer.

That's exactely what I did but I saw the forum was not monitored after posting.
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Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34765

I do not understand a word. Is the problem resolved in RS Contact or not ? Send a ticket does not go as RS Contact is not included in the ticket system .
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Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34767

If you just look on the website and read the changelogs you will know the answer.
www.rsjoomla.com/support/documentation/r...ntact-changelog.html
Regards
Wilco Alsemgeest

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking www.rsjoomla.com/my-support-tickets.html
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Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34768

Sorry my english is bad . I have tested again . The error is not fixed.

Tested with 4 different email addresses and various mail settings in Joomla . Joomla sends mails . RS contact sends not Mails. :(

Invalid address: {email}
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Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34769

Then you still need to send a Support Ticket.
Just select a product you have a license for.
The forum is not actively monitored by RSJoomla Staff, i'm just a moderator
Regards
Wilco Alsemgeest

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking www.rsjoomla.com/my-support-tickets.html
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Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34774

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Hi kontakt53,

Version 1.1.6 published yesterday solved the problem but this new version will not appear on your website updates so you have to download the new package and install it via the extension installer. And if cache is enabled on your website, you should also purge it before testing again.

Normally that should solve your problem.
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Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34776

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Hello,

I had this issue and reported on another thread on this forum: www.rsjoomla.com/forum/rscontact/27188-r...ng-on-joomla-35.html

After installing 1.1.6 the emails are now being sent and I am not getting the 'invalid address' error.

However, the ReCaptcha 2.0 'tick-box' doesn't appear for me unless I edit the file root/plugins/captcha/recaptcha/recaptcha.php as described on this forum post: forum.joomla.org/viewtopic.php?p=3385872#p3385872

Do I need to recreate the RSContact! modules in order for everything to work as it should?
Last Edit: 8 years 2 weeks ago by Chamira.
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Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34779

sorry my Problem is not solved in 2 Site. Hoster Gn2 and Hetzner. Joomla 3.5.1.
Rs Contact Version 1.1.6 from Yesterday

Invalid address: {email}
Last Edit: 8 years 2 weeks ago by kontakt53.
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Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34780

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@chamira : Sorry I can't help you on that point, I do not use recaptcha.

@kontakt53 : Then you should open a ticket. I had the problem on several websites and on all of them the problem was solved by installing version 1.1.6 without doing anything else.
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Rscontact not working with joomla 3.5.1 8 years 2 weeks ago #34781

I have open a ticket. My Problem is not solved with Update to 1.1.6
Hello,

Please note that RSContact! is a free component and the support included is only offered only trough our forum. If you have any questions regarding RSForm!Pro we will be happy to help you.

Regards!

The problem is with many extensions which mails after updating to Joomla 3.5.0 . If the developers of RS Contact have no desire to go to troubleshoot, I will use of RS extensions in future refuse and my clients sell another extension . I am angry !!!

whether paid or not expansion . You must be working and that does not make . The mistake was understandable also for other yesterday .

sorry for bad tranlate. This is google translate.
Last Edit: 8 years 2 weeks ago by kontakt53.
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Rscontact not working with joomla 3.5.1 8 years 1 week ago #34846

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Hi Kontakt53,

I see you are talking about Joomla 3.5.0. Maybe you should try to update to 3.5.1.

Version 1.1.6 of RsContact fix the issue occuring with joomla 3.5.1. Maybe, it can't work with 3.5.0.
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Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

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Thank you!