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TOPIC: Conflict with K2? Form won't submit.

Conflict with K2? Form won't submit. 8 years 3 months ago #33746

Hi, we've installed the RSContact module on a K2 managed site and it looks terrific, but something in the site configuration won't let it submit the form. Caching has been turned off and we've even uninstalled RSFirewall, thinking it might've been preventing the script to work. Our last test was on another ZOO-based site and it worked beautifully, but we're not going to be able to talk the client into rebuilding the entire site.

Are you aware of any conflicts with K2? The site configuration is: Joomla 3.4.8, K2 2.6.9.

Thanks for any guidance...
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Conflict with K2? Form won't submit. 8 years 3 months ago #33754

  • alexp
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There have been no conflict reports and i doubt that there is one. Can you post a link to the form so we can have a look ?
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Conflict with K2? Form won't submit. 8 years 3 months ago #33761

Yes, you can find the contact form in the sidebar on this page:
mhilliard.com/WC2/practice-areas/zofran/...uring-pregnancy-safe

thanks.
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Conflict with K2? Form won't submit. 8 years 3 months ago #33772

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It seems that a 500 Server error is encountered when submitting the form:

"NetworkError: 500 Internal Server Error - mhilliard.com/WC2/practice-areas/zofran/...uring-pregnancy-safe"

Please contact the hosting provider for more details on this.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!