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TOPIC: RSContact! emails do not send out

RSContact! emails do not send out 8 years 7 months ago #32460

  • vladp
  • vladp's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 3
Hi everyone,

I have an issue with RSContact!When a submit button was clicked on,after the "thank you message", an error has appeared:
There was an error while sending the admin email:Could not call function mail. Emails were sent neither to admin nor submitter.

Tried to disable cash, new users emails, SMTP instead of PHP Mail in Global Config-> Server-> Mail setting.
As I understand the most likely reason is email configuration in Joomla.
Any ideas what might be reason? and how to fix it?
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RSContact! emails do not send out 8 years 7 months ago #32495

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
Have you tried creating a Joomla! user ? An automated email should be generated. If you encounter the same error, then the fault lies with your current mailer, not with RSContact!.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!