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TOPIC: The Facebook button does'nt work.

The Facebook button does'nt work. 9 years 7 months ago #32428

Hello,

The Facebook button does'nt work.

In the Frequently asked questions we can read :

RSEvents! Facebook share no longer works
Since the Facebook Share option has been deprecated, we have also removed this option from the component configuration.
In order to share an event on Facebook you will need to use the Like button. You can enable this button for the event details page from Components > RSEvents! > Settings > Events > Event sharing & rating.

But also :

In order for these changes to be taken into account you will need to perform an update for the component.

When i try to update : :

RSEvents!Pro Single site Subscription for 12 Months Your version is up to date. No new downloads are available.

Thanks for your help,
JC
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The Facebook button does'nt work. 9 years 7 months ago #32434

  • alexp
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I think you are confusing RSEvents! with RSEvents!Pro.

The Facebook integration does work properly in RSEvents!Pro. Update instructions are provided here:

https://www.rsjoomla.com/support/documentation/rseventspro/installing-and-uninstalling/updating-rseventspro.html
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
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RSJoomla! Development Team
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The Facebook button does'nt work. 9 years 7 months ago #32437

Hello Alexp

I use RSEvents!Pro.
The parameters are set to display the link FB (* image 1)
The FB Button doesn't display (* image 2)
But its ok for g+

Thanks for your help,
JC​

* the 2 images are sent to you to your email
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The Facebook button does'nt work. 9 years 7 months ago #32441

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Can you post a link to the event in question ?
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
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The Facebook button does'nt work. 9 years 7 months ago #32444

To do that, i need to give you an administrator access.
If ok for your, i send it to you by email.
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The Facebook button does'nt work. 9 years 7 months ago #32445

  • alexp
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We don't provide customer support via email. You are more then welcome to submit a support ticket here:

https://www.rsjoomla.com/support.html
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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The Facebook button does'nt work. 9 years 7 months ago #32446

OK (no access) i send you now the link by email (website with rsevent in construction)
JC
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!