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TOPIC: Module shows Payment Received after Payment cancel

Module shows Payment Received after Payment cancel 11 years 11 months ago #23436

Hello RSJoomla,

I am working on a new installation with RSEventsPro
When I test the registration and cancel the real payment (both with Ideal or Paypal) I am send back to the website I still see a message in RSEventsPro "Payment received". It should be: "Payment canceled" or something.

I posted a support ticket for this problem.
Last Edit: 11 years 11 months ago by karin.de.gorter. Reason: Posted a support tickets instead.
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Module shows Payment Received after Payment cancel 11 years 7 months ago #25028

Hi Karin,

Did you find/receive a solution?

I've just discovered exactly the same issue. I put in a support ticket today, and am awaiting a response from the developers.

Cheers,

Nic
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Module shows Payment Received after Payment cancel 9 years 6 months ago #33131

  • massageindy
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Go to your payments integration and click Payment Rules. Unfortunately you have to create a rule with the shortest time of 1 hour (id like to see this be 5 minutes if we wanted it to be but it doesnt let less than 1 hour)

This rule will delete or remind or whatever you click the dropdown options to do with this orphaned registration. Its a great feature. Yes its unfortunate that its not instant, but its still pretty cool feature to have that much control over how it handles these situations.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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