• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Tag & Describtion location

Tag & Describtion location 4 years 9 months ago #39331

  • dk18936
  • dk18936's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
Hey there :)

We had to upgrade from Joomla 2.5 to 3.9.In that case we also upgraded from older RSMediaGallery Version to the newest one yesterday.
After installation, I imported all pictures with the import button from the webserver path components/rsmediagallery/assets/gallery.... again. Now we can see all pictures in the backend but, unfortunately, all tags and describtion texts for every pictures are gone :ohmy:

Do you know in which files those tags and texts are saved and how can I merge it with the pictures again?

BR, Dennis
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!