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TOPIC: Custom Fields with hide option to customers

Custom Fields with hide option to customers 1 year 5 months ago #38120

  • jalfaro
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When do you want to add some important information for some ticket but you don´t want it´s public, you can add this option to hide this field for customers. For example: Internal information about the customer like comments.
The administrator has disabled public write access.
  • 1

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