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TOPIC: Problem read ticket on list

Problem read ticket on list 7 years 10 months ago #35145

  • icmsoft
  • icmsoft's Avatar
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  • Fresh Boarder
  • Posts: 1
Hello i send ticket and on front i clic on ticket for read a have 404 bad page

component/rsticketspro/afficher-ticket/3-ty
The administrator has disabled public write access.

Problem read ticket on list 7 years 9 months ago #35455

  • andreic
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  • RSJoomla! Official Staff
  • Posts: 722
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Hello,

The component considers each ticket private, only the user that submitted the ticket and your configured staff members can view the ticket after it is submitted. Please make sure that you are logged in either with the ticket owner account or a proper staff member then test the functionality again.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!