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TOPIC: Community Builder Integration

Community Builder Integration 7 years 11 months ago #34929

We have had a problem for some time where we use Community Builder (2.0.x) and RS Tickets Pro on our Joomla (3.5.1) web site. We allow ticket submission by email - a very important support feature for our customers. RS Tickets nicely creates new Joomla users for these email ticket submissions so our customers can check on their tickets. However, without us manually Synchronizing the Joomla and CB user databases, the users created by RS Tickets never show up in Community Builder. The CB folks have all sort of reasons why a plugin to act on Joomla's new user even to add the user to CB as well is a "bad idea". See https://www.joomlapolis.com/forum/153-professional-member-support/231042-how-to-guidance-on-user-synch?start=6#281005 if you would like the details. The CB folks strongly recommend that there should be a RS Tickets plugin for community builder to perform registrations through the Community Builder process. We like both tools, but this incompatibility is frustrating. I know you folks have done some CB integration in the past with some of your tools. Any chance we might see a RS Tickets CB integration plugin from you some day in the future?
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Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

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