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TOPIC: Custom Ticket Form

Custom Ticket Form 8 years 2 months ago #34165

  • admin892
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It would seem that RSFormsPro cannot be used with RSTickets, so how else could we have the users logging into RSTickets also login to two different user groups within Joomla, the reason being that we would like to have both normal users and dealers logging into the website with different areas of access.

Cheers
Jeff
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Custom Ticket Form 8 years 2 months ago #34182

  • alexp
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The topic title refers to an RSForm!PRo integration with RSTickets!Pro for the ticket submission form, but the actual content of the post doesn't seem to reflect this. Can you provide a more accurate explanation on what exactly are you trying to do ?

PS: Note that you can actually create custom ticket fields per department.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!