Easter Sale 2024

  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Ticket answer wthout log-in

Ticket answer wthout log-in 8 years 7 months ago #32418

hi
is there anyway to check ticket answer without log-in and send a ticket without registering ?
The administrator has disabled public write access.

Ticket answer wthout log-in 8 years 7 months ago #32432

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
A ticket is a private conversation between a customer and a staff member. "Privacy" is achieved via registered level.

You could try using the RSTickets!Pro Cron plugin, but it will still create corresponding user accounts for your customers.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!