Easter Sale 2024

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TOPIC: Creating Tickets without an Email Address

Creating Tickets without an Email Address 8 years 7 months ago #32398

  • olesek
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We would like to manually create tickets for people who call-in or send a complaint letter via snail mail. Should we just spoof the email address or should we use the email address of the staff member creating the ticket? Thoughts?

Thanks all,
-Joe
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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