Easter Sale 2024

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However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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TOPIC: registered user submit ticket

registered user submit ticket 8 years 8 months ago #32093

  • arkin_ks
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  • Posts: 1
Hi ,

I find it quite weird ,when registered user submit ticket they still need to select users from the list or key in the user details. where do I disable this . I want registered user to submit ticket without rekeyin or select user .

Regards
Epchilem
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registered user submit ticket 8 years 8 months ago #32095

  • alexp
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  • RSJoomla! Official Staff
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This is only available if the current logged in user is assigned as a staff member (to one or more departments). Regular users are not able to select an user for which it can submit a ticket on behalf of.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!