Easter Sale 2024

  • 1

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TOPIC: Assign a ticket to a staff member only

Assign a ticket to a staff member only 8 years 9 months ago #32003

Hello,
with RSTickets! Pro CRON, I would assign my ticket to one person of the staff!
Can you tell me how?
The only solution I found is to do a service person and assign!
But this is pretty huge!

  Thanks for your help
The administrator has disabled public write access.

Assign a ticket to a staff member only 8 years 8 months ago #32110

Can you help me ???????

And i want to transfert the file attach to my mail, to the ticket, there is a solution ?

Thank you !
Last Edit: 8 years 8 months ago by fafamaster.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!