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TOPIC: Consolidate multiple tickets in only one

Consolidate multiple tickets in only one 9 years 3 months ago #29959

  • mgarcia1
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Hi there,

Is there any way to consolidate multiple tickets that are the same?
In our support queue we have the original mail ticket mixed with the automated answer to the mail.
We would like to consolidate it in order to have only one ticket

Thanks in advance,

Martin Garcia
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!