Easter Sale 2024

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TOPIC: Send email reply when ticket is closed

Send email reply when ticket is closed 9 years 5 months ago #29409

  • r.mckeon
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Is there a functionality in RS Tickets Pro that sends an automated email to the customer/client email address when the ticket is closed? I can't seem to find it anywhere and it would be a very useful addition to the product.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!