• 1

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TOPIC: Hidden Department

Hidden Department 10 years 7 months ago #25159

Hi,
I would also like to create a department "Developers"
where the user cannot create a ticket for but where a staff could assign the ticket to or to a user of that department such as developer A, developer B
but a ticket could never be open for a developer, just re-assigned to.

how do I do that ?!?!?
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!