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TOPIC: How can I be notified of delays

How can I be notified of delays 10 years 7 months ago #25157

Hi,
I would like as a manager to be notified when my staff has not responded or acted on a ticket for X days, ....
how and where can I set that up?
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!