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TOPIC: Why SuperAdmin do NOT see all tickets ?

Why SuperAdmin do NOT see all tickets ? 10 years 9 months ago #24344

  • alex32
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Hi,

in configuration I checked "Staff members see only their departments"
but , as SuperAdmin , I cannot see ALL tickets in the backend, (only those assigned to me) why ?

I use : RSTickets! Pro 2.0.0 rev 8

thank you
Last Edit: 10 years 9 months ago by alex32.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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Thank you!